Quality Assurance - Call Form Creation

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I have 6 years of quality assurance experience in call centers. If you are looking to revamp your customers experience or have fresh eyes on your current procedures, I am your go-to person. I can create the spreadsheet for you with working formulas ready for use or Google spreadsheet if you prefer. I am more than happy to help you create or revamp the new material and drive your company to a standardized customer experience.

What will you get?

The final product will include your QA sheet based on your call specific needs. Each sheet will contain a summary sheet to guide your representatives and highlight common areas of opportunity. If graphs are needed please ask.

Price: $30.00